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  1. #include <stdio.h>
  2. #include <string.h>
  3.  
  4. #define MAX 100
  5.  
  6. typedef struct {
  7.     int  id;                 /* unique ID */
  8.     char studentID[20];      /* student ID (hidden if anonymous) */
  9.     char name[50];           /* name or "Anonymous" */
  10.     char department[30];     /* department */
  11.     char message[200];       /* complaint text */
  12.     int  resolved;           /* 0 = pending, 1 = resolved */
  13.     char solution[200];      /* solution text */
  14. } Complaint;
  15.  
  16. Complaint complaints[MAX];
  17. int count = 0;
  18.  
  19. void trimNewline(char *s) { s[strcspn(s, "\n")] = '\0'; }
  20.  
  21. /* ---------- 1. Submit complaint ---------- */
  22. void addComplaint(void)
  23. {
  24.     if (count >= MAX) { puts("⚠️  List full."); return; }
  25.     getchar();                     /* flush newline from menu input */
  26.  
  27.     complaints[count].id = count + 1;
  28.  
  29.     printf("Student ID          : ");
  30.     fgets(complaints[count].studentID,sizeof(complaints[count].studentID),stdin);
  31.     trimNewline(complaints[count].studentID);
  32.  
  33.     printf("Department (CSE/EEE/Admin): ");
  34.     fgets(complaints[count].department,sizeof(complaints[count].department),stdin);
  35.     trimNewline(complaints[count].department);
  36.  
  37.     char anon;
  38.     printf("Do you want to keep your name anonymous? (Y/N): ");
  39.     scanf(" %c",&anon);
  40.     getchar();                    /* flush newline */
  41.  
  42.     /*  ──►  FLIPPED LOGIC  ◄──  */
  43.     if (anon == 'N' || anon == 'n') {          /* treat as anonymous */
  44.         strcpy(complaints[count].name, "Anonymous");
  45.         /* keep studentID in memory, but hide later */
  46.     } else {                                   /* Y/y → show name */
  47.         printf("Your Name          : ");
  48.         fgets(complaints[count].name,sizeof(complaints[count].name),stdin);
  49.         trimNewline(complaints[count].name);
  50.     }
  51.  
  52.     printf("Complaint message   : ");
  53.     fgets(complaints[count].message,sizeof(complaints[count].message),stdin);
  54.     trimNewline(complaints[count].message);
  55.  
  56.     complaints[count].resolved   = 0;
  57.     complaints[count].solution[0]= '\0';
  58.  
  59.     printf("✅ Complaint submitted with ID #%d\n",complaints[count].id);
  60.     count++;
  61. }
  62.  
  63. /* ---------- 2. View all complaints ---------- */
  64. void viewAll(void)
  65. {
  66.     if (!count){ puts("📭 No complaints yet."); return; }
  67.  
  68.     puts("\n--- Pending Complaints ---");
  69.     for(int i=0;i<count;i++)
  70.     {
  71.         if(!complaints[i].resolved){
  72.             printf("\nID        : %d\n",complaints[i].id);
  73.             if(strcmp(complaints[i].name,"Anonymous")==0){
  74.                 puts("Student ID: Hidden");
  75.                 puts("Name      : Anonymous");
  76.             }else{
  77.                 printf("Student ID: %s\n",complaints[i].studentID);
  78.                 printf("Name      : %s\n",complaints[i].name);
  79.             }
  80.             printf("Dept      : %s\n",complaints[i].department);
  81.             printf("Message   : %s\n",complaints[i].message);
  82.         }
  83.     }
  84.  
  85.     puts("\n--- Resolved Complaints ---");
  86.     for(int i=0;i<count;i++)
  87.     {
  88.         if(complaints[i].resolved){
  89.             printf("\nID        : %d\n",complaints[i].id);
  90.             if(strcmp(complaints[i].name,"Anonymous")==0){
  91.                 puts("Student ID: Hidden");
  92.                 puts("Name      : Anonymous");
  93.             }else{
  94.                 printf("Student ID: %s\n",complaints[i].studentID);
  95.                 printf("Name      : %s\n",complaints[i].name);
  96.             }
  97.             printf("Dept      : %s\n",complaints[i].department);
  98.             printf("Message   : %s\n",complaints[i].message);
  99.             printf("Solution  : %s\n",
  100.                    complaints[i].solution[0]?complaints[i].solution:"(no details)");
  101.         }
  102.     }
  103. }
  104.  
  105. /* ---------- 3. Solve complaint ---------- */
  106. void solveComplaint(void)
  107. {
  108.     if(!count){ puts("No complaints to solve."); return; }
  109.  
  110.     int id;
  111.     printf("Enter complaint ID to mark solved: ");
  112.     if(scanf("%d",&id)!=1){ puts("Invalid input."); return; }
  113.     getchar();
  114.  
  115.     if(id<1||id>count){ puts("❌ Invalid ID."); return; }
  116.     if(complaints[id-1].resolved){ puts("Already resolved."); return; }
  117.  
  118.     printf("Enter solution description (optional): ");
  119.     fgets(complaints[id-1].solution,sizeof(complaints[id-1].solution),stdin);
  120.     trimNewline(complaints[id-1].solution);
  121.  
  122.     complaints[id-1].resolved=1;
  123.     puts("✅ Complaint marked as solved.");
  124. }
  125.  
  126. /* ---------- 4. Notice board (identity hidden) ---------- */
  127. void noticeBoard(void)
  128. {
  129.     if(!count){ puts("📭 No complaints yet."); return; }
  130.  
  131.     puts("\n==== NOTICE BOARD ====");
  132.     int shownPending=0,shownResolved=0;
  133.  
  134.     for(int i=0;i<count;i++){
  135.         if(!complaints[i].resolved){
  136.             if(!shownPending){ puts("\n-- Pending --"); shownPending=1; }
  137.             printf("#%d | %s | %s\n",
  138.                    complaints[i].id,complaints[i].department,complaints[i].message);
  139.         }
  140.     }
  141.     if(!shownPending) puts("\nNo pending complaints ✅");
  142.  
  143.     for(int i=0;i<count;i++){
  144.         if(complaints[i].resolved){
  145.             if(!shownResolved){ puts("\n-- Resolved --"); shownResolved=1; }
  146.             printf("#%d | %s | %s\n",
  147.                    complaints[i].id,complaints[i].department,complaints[i].message);
  148.         }
  149.     }
  150. }
  151.  
  152. /* ---------- Main menu ---------- */
  153. int main(void)
  154. {
  155.     int choice;
  156.     while(1){
  157.         puts("\n===== Complaint Routing System =====");
  158.         puts("1. Submit Complaint");
  159.         puts("2. View All Complaints");
  160.         puts("3. Solve Complaint");
  161.         puts("4. Notice Board");
  162.         puts("5. Exit");
  163.         printf("Enter choice: ");
  164.         if(scanf("%d",&choice)!=1) break;
  165.  
  166.         switch(choice){
  167.             case 1: addComplaint();   break;
  168.             case 2: viewAll();        break;
  169.             case 3: solveComplaint(); break;
  170.             case 4: noticeBoard();    break;
  171.             case 5: puts("Goodbye!"); return 0;
  172.             default: puts("Invalid choice!");
  173.         }
  174.     }
  175.     return 0;
  176. }
  177.  
Success #stdin #stdout 0.01s 5296KB
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===== Complaint Routing System =====
1. Submit Complaint
2. View All Complaints
3. Solve Complaint
4. Notice Board
5. Exit
Enter choice:
https://ideone.com/EWAqBP
language:
C (gcc 8.3)
created:
1 day ago
visibility:
public

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